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Greenlining Management
Dorchester, MA | Full Time
$64k-83k (estimate)
5 Days Ago
Greenlining Management
Dorchester, MA | Full Time
$64k-83k (estimate)
5 Days Ago
Customer Experience Representative (Entry-Level)
$64k-83k (estimate)
Full Time 5 Days Ago
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Greenlining Management is Hiring a Customer Experience Representative (Entry-Level) Near Dorchester, MA

We are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded entry-level Customer Experience Representative who can come in and help with day-to-day customer service and marketing operations.

If you choose to work for our company, you have to have the mindset that no job is too big or too small. One day you may be answering customer support requests and actively engaging with customers, while the next you’ll be developing marketing funnels or rubbing shoulders with execs from Fortune 500 corporations. You will learn a lot and will have incredible opportunities that "traditional" jobs will not afford you.

The perfect person for the entry-level Customer Experience Representativeposition looks for any way to help the company run efficiently. This means that you will spend time both helping run and grow the business from the office as well as interacting directly with customers in the field, answering customer inquiries, building customer relationships, and providing excellent front-line customer service.

You don’t need years of experience. Our company will help mentor you so you can grow with the company. In short, the right person for the entry-level Customer Experience Representative role has to be willing to do virtually anything that needs to be done, and they have to do it with a smile on their face.

 

If this is you, great! But, that is only half of what our client’s company needs. The right person is:

  • Uncommonly proactive. They look for things that need to be done, and they do them. They don't wait around until they are told to do something.
  • Obsessively organized. Our client needs someone who is obsessively organized and who can keep all aspects of their role organized.
  • Flexible. The ideal entry-level Customer Experience Representativeneeds to be comfortable when plans change when things go wrong. This firm needs someone with a cool head and a can-do attitude.

  • Positive. You have to be a positive person. Our client’s customers need to hear what you’re doing to make each day count. This firm needs its entry-level Customer Experience Representatives to be smiling!
  • Great communication skills. You must be an excellent communicator both written and verbal.
  • A FAST learner. As an entry-level Customer Experience Representative, you’ll be exposed to many, many new things and you’ll have to learn a lot on your own. This firm needs someone who can pick up new concepts fast.
 

Benefits of the entry-level Customer Experience Representative Role:

  • Competitive pay
  • Flexible hours
  • Salary increase with performance
  • Bonuses
  • Entry into high-level customer service & marketing role with room for growth
  • Being part of a team that cares!
 

What you can expect working with our client as an entry-level Customer Experience Representative:

  • The work is fun, fresh and dynamic.
  • A team that focuses on open communication and getting things done right the first go around.
  • Entry-level customer service and customer-focused role with flexible hours.
  • You will experience things, do things, and make decisions on things that no big stuffy company would ever allow you to do as an entry-level Customer Experience Representative. You will be able to dictate the work that you do and build a job you love.
#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$64k-83k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

08/12/2024

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The job skills required for Customer Experience Representative (Entry-Level) include Customer Service, Customer Support, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative (Entry-Level). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative (Entry-Level). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Representative (Entry-Level) positions, which can be used as a reference in future career path planning. As a Customer Experience Representative (Entry-Level), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative (Entry-Level). You can explore the career advancement for a Customer Experience Representative (Entry-Level) below and select your interested title to get hiring information.

If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Representative job description and responsibilities

Collaborated with various team members across departments to problem solve and exceed customer expectations.

02/09/2022: Asheville, NC

Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/04/2022: Augusta, GA

Customer experience representative document their exchanges with clients, often using customer relationship management software.

02/20/2022: Atlantic City, NJ

They generally need to know how to create and update tickets and how to search for customer records.

12/25/2021: New Bedford, MA

Customer service representative listen to or read about customer problems and suggest solutions.

02/09/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Representative jobs

Customer service representatives must have distinct personalities.

02/05/2022: Norwich, CT

Most customer service representative jobs require candidates to complete on-the-job training.

02/13/2022: Burlington, VT

Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/15/2022: Appleton, WI

The person needs to know when to ask for referrals or reviews from customers.

01/29/2022: Winston Salem, NC

Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.

12/27/2021: Baltimore, MD

Step 3: View the best colleges and universities for Customer Experience Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College